Corruption is an obstacle for private citizens and businesses operating in or planning to invest in Jordan. A system of wasta (middlemen) is a form of ‘every day corruption’ common throughout the country. Wasta is simply considered ‘part of doing business’, but it makes transactions opaque and hinders competitiveness. Other obstacles to business include high levels of bureaucracy, red tape, and vague regulations.
Jordan’s Penal Code criminalises corruption, but the government is not implementing the law effectively. Corrupt public officials and high-ranking civil servants are rarely prosecuted.
All this leads to Jordanians feeling that corruption is just a part of the system and that little can be done to change it. Rasheed TI-JO is trying to combat this feeling of apathy, but is finding it hard to connect with the public in its outreach, especially when it comes to collecting reports about corruption cases from citizens.
Rasheed came to DATA4CHANGE to find a different way of presenting its data and getting citizens to care about the corruption they face.
At the workshop the team focused on four types of data and information that Rasheed TI-JO had collected and compiled.
The National Integrity Analysis (NIS). A survey report and country-level analysis. The NIS evaluates key pillars in a country’s governance system, both in terms of their internal corruption risks and their contribution to fighting corruption in society at large.
The Global Corruption Barometer, which is a Transparency International dataset about global views and opinions on corruption, the results of which are drawn from surveys of tens of thousands of people.
The Sustainable Development Goals Report. A dataset of SDG assessment survey scores compiled annually by Rasheed. The questionnaire is designed to help assess progress towards three SDG targets linked to anti-corruption and government transparency in Jordan.
Analytics of current user patterns across Rasheed TI-JO’s website, their anti-corruption reporting tool, and their social media accounts, the insights of which help to get a better understanding of how people currently interact with their platforms.
On the first day of the workshop the team created SMART goals, user personas, and defined the concept of the project. There were two main objectives, firstly to raise awareness about everyday corruption in Jordan, secondly to collect more reports about corruption cases.
At the moment Rasheed’s public profile is quite low as it is a relatively new organisation, and the language and visuals they use are very academic, which alienates a large part of society. They are well aware of this problem and are very keen to change this.
The team combined two of their strongest concepts, an interactive quiz with personal questions about corruption and a scrollytelling website, with country statistics giving details on how Jordan is doing when it comes to government transparency and corruption.
After the user has interacted with the data and the information presented they are introduced to Rasheed TI-JO and invited to report corruption.